A threat actor has made claims of possessing and offering for sale the full database of Konecta Group, a prominent global service provider in customer management business process outsourcing. The alleged data leak reportedly includes an enormous dataset containing 69 million lines of sensitive information.
Konecta, a multinational company headquartered in Madrid, boasts 130,000 employees, operating across 26 countries and servicing industries such as telecommunications, banking, and retail. The firm provides a wide range of customer management solutions, from technical support to acquisition and retention services, and generates approximately €2 billion in revenue annually. The scale of the alleged breach, if true, could have far-reaching implications for both Konecta and its clients.
The threat actor claims that the stolen database contains a variety of detailed personal and professional information, including user IDs, full names, identification numbers (such as DNI), email addresses, company affiliations, and specific work-related data, such as roles, departments, and performance metrics. Additionally, the dataset reportedly covers users across several countries, including Peru, Spain, Colombia, Mexico, Brazil, Argentina, and Chile.
The user table allegedly contains data of 630,000 users, providing information such as login details, phone numbers, and email addresses.
The threat actor has posted the database for sale on a dark web forum, setting the price at $2,000 and offering escrow services via Telegram to facilitate transactions.
