Aforeserve.co.in, a prominent information technology services provider based in India, has allegedly been compromised. The company, which specializes in IT infrastructure support, hardware maintenance, and technical assistance for businesses and organizations, had a full database listed for sale on a cybercrime forum. Samples provided by the threat actor suggest a significant leak of customer service logs and personal contact information.
The allegedly compromised data includes detailed records of technical support tickets and customer profiles. Based on the samples provided, the exposed information includes:
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Full customer names
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Physical addresses (including pincodes)
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Email addresses
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Mobile and alternate phone numbers
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Device model numbers and machine types
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Device serial numbers
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Specific technical problem descriptions (e.g., “No power,” “Blur display”)
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Warranty status and customer IDs
